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Email support@keenable.ai for anything about your account, credits or the API. For other questions, use the contact form.

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Report a bug in the SDKs or the CLI

Open a GitHub issue in the matching repository:

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What to include

  • The X-Request-Id header value from the response. Search and fetch responses carry it, and Keenable uses it to find your request in the logs. If the response has no X-Request-Id, for example on a 400 or 401, include the time of the request instead.
  • Your SDK or CLI and its version, for example keenable 0.1.3 for Python.
  • The request, without your API key: the endpoint, the parameters, and the status and body you got back.
Before you write, check Errors. Most statuses have a fix you can apply right away.

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Report a problem from an agent

If your agent is connected to the Keenable docs MCP server, it can report a problem with the submit_feedback tool. Ask it to include the page, what it expected, what happened, and the X-Request-Id value if it has one.